Suppose I have a customer that one of our tech support guys is updating from v8 to v10. They run our installer, but because the INtime installer is not really automate-able (e.g. it requires 1-3 reboots), I can’t just bundle the installs together. Then, suppose the tech forgets to update INtime to a sufficiently recent version, and instead starts our software.
Are there ways that a RapidCode client can detect an INtime version problem?
- When I start RapidSetup v10.3.1 with INtime 6.3.18110.7 (the runtime we’ve used for v8), the app just fails to start INtime over and over without giving me any indication of a version mismatch.
- It seems like with some, perhaps v6.4, runtime in the past, I noticed that RapidSetup gave me a warning that INtime wasn’t new enough.
- I don’t see any
RTOS*functions in the interface (
rsi.h) that suggest version numbers or checking.
- I do see
rsienums.h, but I don’t know under what circumstances I might get an
RsiErrorwith that number.
Is there any way for me to detect the (actual) problem so that I can provide some meaningful guidance to the tech/operator?